Safe Gaming Policy

Okbajiee Responsible Gaming — Stay Safe, Have Fun

Okbajiee believes gaming should be a source of entertainment — not stress or hardship. Our responsible gaming tools and guidelines are here to keep you safe while giving you the best possible experience.

24/7 Support Available
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5 Protection Tools
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Our Key Responsible Gaming Features

These special features are in place on the Okbajiee platform to keep you safe

Deposit Limit Setting

You can set your own maximum deposit limit — daily, weekly, or monthly. No risk of going over your budget.

Time Limits & Reminders

Keep track of how long you play. Enable the session timer and automatic reminders, and the platform will alert you once your set time is reached.

Cooling-Off Period

If you need a short break, activate a Cooling-Off Period for anywhere between 24 hours and 6 weeks. Your account will be inaccessible during this time.

Self-Exclusion

For a longer break, you can close your account for anywhere from 6 months to permanently. Once activated, re-registration will not be possible.

Loss Limit

Set a Loss Limit to stop losses from exceeding a certain amount. Once the limit is reached, your session ends automatically.

Confidential Support

If you notice any signs of problem gaming, speak confidentially with our specialist team. We're here to help, not to judge.

01 What Is Responsible Gaming and Why It Matters

Responsible gaming at Okbajiee goes beyond following rules — it's a mindset. Gaming is only truly enjoyable when it doesn't create stress or problems in your life. Okbajiee is committed to keeping our users happy and well.

Online gaming is growing in popularity across Bangladesh. Every day, thousands of people enjoy Sports Betting, casino games, and more on the Okbajiee platform. But like any form of entertainment, gaming comes with boundaries that are worth knowing. Responsible gaming means playing for fun — not as a way to make money.

Okbajiee provides a range of tools and support to help you play safely. On this page, you'll find everything you need to know about how to use those tools and where to get help if things go wrong.

Keep in mind: Gaming is for entertainment. If you ever feel that gaming is affecting your life, reach out to our support team immediately.

02 Benefits of Setting Limits

At Okbajiee, you can set various limits to stay in control of your gaming. These can be updated at any time from your profile settings.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.

Loss Limit

Decide in advance the maximum amount you're willing to lose in a given period. Once the limit is hit, your session ends automatically.

Session Time Limit

Set how long you want to play in one sitting. When the time is up, you'll get a reminder to take a break.

Bet Limit

Set a maximum amount per bet. Avoid placing large bets on impulse.

How to Set a Limit

1
Log In to Your Account

Log in to your account on the Okbajiee platform.

2
Go to Profile Settings

Click the profile icon in the top right corner and select the "Responsible Gaming" option.

3
Choose Your Preferred Limit

Set a deposit limit, loss limit, or time limit — whichever you need.

4
Confirm

Save your changes. Limit reductions take effect immediately.

03 Self-Exclusion & Cooling-Off

Sometimes the best decision you can make is to take a break. Okbajiee offers two options for doing just that:

Cooling-Off Period

Use the cooling-off feature for a short-term break, ranging from 24 hours up to 6 weeks. During this period, you won't be able to access the platform or carry out any transactions. Once the cooling-off period ends, your account will be reactivated automatically.

Self-Exclusion

Choose self-exclusion for longer-term issues, ranging from 6 months to permanent. While self-exclusion is active:

  • Opening a new account will not be permitted.
  • No marketing messages will be sent.
  • Any remaining balance can be withdrawn.
  • Reactivation is not possible before the period expires.

Important: Self-exclusion is a serious decision. Think it through carefully before proceeding. That said, if you feel it's necessary, don't wait — contact our support team right away.

04 Signs of Problematic Gaming

Gaming addiction often develops gradually and can be hard to recognize on your own. Watch out for these warning signs:

  • Spending more on gaming than your budget allows.
  • Chasing losses by placing even more bets to try to win back what you've lost.
  • Hiding your gaming from family or friends.
  • Feeling restless or irritable when you're not gaming.
  • Spending time meant for work, studies, or family on gaming.
  • Taking on debt or selling assets to fund gaming.
  • You've tried to stop playing repeatedly but can't.
  • Lying about your gaming habits.

If any of these signs apply to you, seeking help isn't a sign of weakness — it takes courage. Okbajiee is always here for you.

05 Check Yourself

Answer the questions below to assess how healthy your gaming habits really are:

1. Do you ever spend more than your allocated gaming budget?

Never Sometimes Often

2. After a loss, do you play more to try to win back what you lost?

No Sometimes Yes, always

3. Are you spending time meant for family or work on gaming?

No Sometimes Yes

4. Are you unable to stop gaming even when you want to?

No, it's easy for me Somewhat difficult No, I can't

06 Ways to Get Help

At Okbajiee, you have multiple support options available. Whatever the issue, you don't have to face it alone:

Live Chat Support

24/7 support is available via Okbajiee's live chat. Simply log in and click the chat icon.

Email Support

Email us at support@okbajiee.click. We'll get back to you within 24 hours.

Confidential Counselling

Speak confidentially with our specialist team about gaming-related concerns. Everything you share is kept completely private.

Direct Tool Access

Set limits or activate self-exclusion directly from your account settings.

07 Protection of Minors

Okbajiee strictly prohibits anyone under the age of 18 from using the platform. Age is verified at the point of registration, and identity documents are required as part of the KYC process.

Parents who want to keep children away from online gaming can take the following steps:

  • Use parental control software on your devices.
  • Keep site blocking enabled in your browser.
  • Have open, honest conversations with your children about online gaming.
  • Keep financial information and card details out of children's reach.

If you suspect a minor is using an Okbajiee account, contact our support team immediately.

08 Safe Gaming Tips

Keep these tips in mind for a healthy and enjoyable gaming experience at Okbajiee:

  • Set a Budget: Set a dedicated monthly gaming budget and stick to it.
  • Treat It as Entertainment: Gaming is entertainment, not a source of income. Keep that mindset.
  • Take a Break: Take at least a 10–15 minute break every hour.
  • Avoid Alcohol: Never game while under the influence of alcohol.
  • Don't Bet on Impulse: Avoid placing large bets when you're angry or frustrated.
  • Losses Are Normal: Losing is a normal part of gaming. Learn to accept losses gracefully.
  • Let Your Family Know: Let someone in your family know about your gaming habits.
  • Enjoy other entertainment too: Make time for other hobbies and activities outside of gaming.

09 Frequently Asked Questions

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period. This rule is in place for your own protection.

Before self-exclusion is activated, you'll have the opportunity to withdraw your balance. Any remaining balance will be returned once the account is reactivated after the period ends.

No marketing messages or bonus offers will be sent during your cooling-off period. We respect your decision.

Absolutely not. All support at Okbajiee is completely confidential. Your information will never be shared with any third party.

After logging in, click the profile menu in the top right corner and select the "Responsible Gaming" option. You'll find all the tools in one place.

Play Responsibly, Stay Happy

Gaming at Okbajiee isn't just about winning — it's about a safe and enjoyable experience. Join today and make use of our responsible gaming tools.

Responsible Gaming
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